Privacy Policy

Last Updated: [Insert Date]

Welcome to Surf Discount Shop (“we,” “our,” or “us”) at ussurfingshop.com. We’re passionate about water sports and committed to protecting your privacy while you shop for your hydrofoiling, wing surfing, and kite foiling gear. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

To provide you with the best shopping experience for your water sports equipment, we collect:

• Personal Information: When you make a purchase (whether it’s a complete eFoil setup or hydrofoil accessories), we collect your name, billing/shipping address, email, phone number, and payment details.
• Order Information: Details about the products you purchase (like foil masts, wing packages, or drysuits), purchase amounts, and order history.
• Device & Browsing Information: IP address, browser type, operating system, and pages you view while shopping for water sports gear.
• Communication Data: When you contact our customer service about kite foiling equipment or other products.

2. How We Use Your Information

We use your data to enhance your water sports shopping experience:

• Process your orders for eFoils, wing packages, and other gear
• Provide customer support for your water sports equipment questions
• Improve our website and product offerings for hydrofoiling enthusiasts
• Send you information about snap sales (30-60% off premium brands) and new arrivals, if you opt-in
• Prevent fraud and secure transactions for high-value items like complete foil sets
• Comply with legal requirements related to international shipping

3. Data Sharing & Disclosure

We respect your privacy and only share information when necessary:

• Payment Processors: To complete transactions for your hydrofoil hardware or kite gear (PayPal, credit card processors)
• Shipping Providers: To deliver your foil masts, control bars, or other equipment worldwide (excluding some Asian and remote regions)
• Legal Compliance: When required by law or to protect our business and customers
• Service Providers: Companies that help us operate our website (hosting, analytics) with strict confidentiality agreements

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your security matters to us, especially when purchasing premium water sports equipment:

• All transactions are encrypted using SSL technology
• Payment details are processed through PCI-compliant systems
• We retain order information as required by tax laws and for warranty purposes on products like eFoils and drysuits
• Regular security audits of our systems

5. Your Rights

As a valued customer, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information (important for shipping your wing packages)
• Request deletion of your data, subject to legal requirements
• Opt-out of marketing communications (while still receiving order updates)
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like most e-commerce sites, we use cookies to:

• Remember your preferences while browsing our hydrofoil and wing surfing products
• Analyze site traffic to improve your shopping experience
• Show relevant ads for water sports gear (you can opt-out)

You can control cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we ship globally (with some exceptions), your data may be transferred outside your home country. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children, though some products like intro wing packages may be suitable for younger riders with adult supervision.

9. Policy Updates

We may update this policy as our business evolves. Significant changes will be communicated to customers who have purchased high-value items like eFoils or complete wing packages.

Now that your privacy is protected, you can focus on what really matters – catching the perfect wave with your new gear!